Question: Is Casioindiashop.com Authorized Seller?

Answer by Support: Yes, Casioindiashop is an authorized online seller for Casio Products in India.

Question: Will I get original manufacturer warranty if I buy from Casioindiashop.com?

Answer by Support: Yes, you will get original warranty as given by Casio India for Casio products in India. You will receive a signed and stamped warranty card and tax paid invoice with every Casio products purchased from Casioindiashop.com

Question: Is EMI Available?

Answer by Support: Yes, you can check the various EMI options while making the payment from the payment gateway itself by selecting EMI as the payment options. Minimum amount is required to avail EMI facility which depends on banks criteria.

Question: What is the Delivery Time ?

Answer by Support: For small products delivery time can range from 2 days to 7 days depending on customers location. Although we try to make sure that products are dispatched within 2 working days. Delivery of large items can take more time due the size and nature of the product.

Question: Is Cash on Delivery available?

Answer by Support: Yes, Cash on delivery is available on select watches for an order value of Rs. 1000 to 9,999. After placing COD order, customer care executives would call back for confirmation and address verification

Question: Factory Outlet

Answer by Support: Products listed in the Factory Outlet, are watches that are displayed in Retail Outlets. The demo products are returned to Casio India with cosmetic wear and tear. Casio Service Team verifies and selects pieces with minimal wear and tear that are ultimately sold as Certified Demo Pieces in the factory Outlet.

Question: What is a Casio Certified Demo Piece?

Answer by Support: Casio Certified Demo Piece is a watch that is displayed in Retail Outlets for demonstration. This watch is essentially returned to Casio India with cosmetic wear and tear. The Casio Service team verifies its damage and processes it for sales on CasioIndiaShop only in case of minimal wear & tear.

Question: What is the return policy of Casio Certified Demo Pieces/Factory Outlet products?

Answer by Support: Return Policy is same as any Casio India product purchased from CasioIndiaShop. Please check the Return & Cancellation Policy page to learn more about the conditions attached to Return and Cancellation.

Question: Will I get original manufacturer warranty if I buy from Factory Outlet?

Answer by Support: All products of Factory Outlet hold original warranty as given by Casio India for Casio products in India. You will receive a signed and stamped warranty card and tax paid invoice with every Casio product purchased from Casioindiashop.com

Question: Is Cash on Delivery available?

Answer by Support: No, Cash On Delivery is not available for Casio Certified Demo pieces sold as part of Factory Outlet.